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Design Critique: Products for People

  1. When Manufacturers Cheap Out2018/04/04
    This well-written article breaks my heart. I’ve lived long enough to see the arc of companies that design and sell a magnificently successful product, often for many years, delighting their customers while earning a profit. At some point, management decides to “take cost out” of the product by removing the durability and other desirable features […]
  2. FT86 Speed Factory Understands Delightful Packaging2017/10/13
    Now this is how how to delight customers without hurting your profits. I ordered this inset plaque for the center console of my car–it covers up a bare space where the seat heater switches would go if my car had them–and FT86 Speed Factory not only shipped the part to me very quickly, but when […]
  3. Happy New Year for 20092008/12/31
    Hi everyone, Thanks for listening to Design Critique over the past year. 2008 was fun and I have three episodes in post-production right now for 2009. The photo is from the holiday card I sent this December to family and friends, and I thought why not share it with the listeners. I don’t know who […]
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Products for People

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